Articles.com.mx, business, humor, design, politics...name a topic, we have a lot of articles here.
Search:

Harvey D. Ong's Articles in Customer Service

Show All|Display Category|Title|Newest|Oldest
  • Home-Based Agents And How To Manage Them
    Home-based agents can represent a massive boost in office space, equipment cost, and financial savings for the call centers that have them, provided they can avoid some of the pitfalls that many experts believe come with having home-based representatives. These can include things like quality control, communication between the staff and the agents, and the training of the agents themselves
  • Call Center Agents And What They Train In
    Call center careers can be very promising, but also very stressful and taxing, even for the young and energetic who apply, thinking it would be easy. However, most don’t realize that being a call center agent can be difficult, particularly when you take into account all of the skills and talents that they are expected to possess.
  • The Death of Customer Service
    When outsourcing customer service jobs, most companies look to either India or the Philippines, because both countries have an excess of potential employees capable of doing the job. However, Indian representatives are not really known for being friendly when put under great duress, and often have an accent that makes it hard for Americans to understand them.
AUTHORS
 Why Submit Articles?
 Submission Guidelines
 Submit Articles
 Member Login
PUBLISHERS
 Terms of Service
 Top Authors
 Most Popular Articles
 Ezine Notifications
 Article RSS Feeds
SITE INFORMATION
 Link to Us
 Contact Us
 Privacy Policy
The #1 Most Recommended Internet Marketing Resource Available


factura electrónica • servidores dedicados • web hosting • theboredit.com • musclegaintruth.us • powerperformance.info
  
© 2006 Articles.com.mx
Use of our free service is protected by our Privacy Policy and Terms of Service

Powered by Article Dashboard